Introduction
*Effective Date:* [07/12/2024]
At SilverEraArts, we strive to ensure a seamless and reliable shipping experience for our valued customers. This Shipping Policy outlines the terms and conditions related to the delivery of your orders.
1. *Order Processing Time*
- All orders are processed within [2-5 business days] of receipt of payment.
- Orders placed on weekends or holidays will be processed on the next business day.
- We will notify you if there are any delays due to unforeseen circumstances.
2. *Shipping Methods and Delivery Times*
- We offer [blur dart, ship rocket ] through reputable carriers.
- Estimated delivery times vary based on location:
- Domestic (India): Once an order is processed, it takes 3-7 working days to get the product delivered
3. *Shipping Charges*
- Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order.
- Any applicable taxes, customs duties, or fees are the responsibility of the customer and may be charged upon delivery.
4. *Order Tracking*
- Once your order has shipped, we will provide a tracking number via email so you can monitor the progress of your delivery.
- Please allow [48 hours] for the tracking information to update.
5. *Address Accuracy*
- Customers are responsible for providing accurate shipping information during checkout.
- SilverEraArts is not liable for delayed or undeliverable shipments resulting from incorrect addresses provided by the customer.
6. *Damaged or Lost Packages*
- If your package is damaged during transit, please contact us within 7 days of receiving the order with photographs and a description of the damage.
- If your package is lost, contact us immediately so we can investigate with the carrier and provide a resolution.
7. *International Shipping*
- For international orders, customers are responsible for customs clearance and any associated fees.
- We recommend checking with your local customs office for potential charges before placing an order.
8. *Contact Information*
For any questions or concerns regarding shipping, please contact us:
*SilverEraArts*
- Email: - silvereraarts@gmail.com
- Mobile: - +91-8209057958